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Valparaiso City Utilities Valparaiso, Indiana
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  1. Contact Us
  2. Customer Information
  3. Utility Divisions
  4. About VCU
  1. Home
  2. Customer Information
  3. Helpful Brochures
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HELPFUL BROCHURES

Below are several helpful brochures / handouts for our residents:

   
  • Mercury Awareness Program 
  • Mosquito Facts - What You Need to Know
  • Consumer Confidence Report
  • Lead Copper Rule for Drinking Water
  • Customer Service Policy Manual
  • Basement Back-Up Recommendations
Mosquito Facts
  1. Start Water & Sewer Services
  2. Customer Services
    1. Online Forms
    2. Trash & Recycling
    3. Customer Service Policy Manual
    4. Managing A Sewer Backup (PDF)
    5. Boil Water Order or Advisory
    6. Lead and Copper Rule for Drinking Water
    7. Other Services
  3. Helpful Brochures
  4. Rates & Deposits
    1. Utility Rates
      1. Water Rates
        1. Metered Rates & Charges
        2. Miscellaneous Charges
        3. Monthly Minimum Charge
        4. Monthly Service Charge
        5. Private Fire Protection
        6. Summer Sprinkling Rate Reduction
      2. Sewer Rates
        1. Unmetered Water Users
        2. Summer Sprinkling Rate Reduction
      3. Stormwater Rates
    2. Deposits
      1. Customer Deposit Information
    3. Office / Billing FAQs
  5. Trash & Recycling
  6. Service Area
    1. Nature Works Conservancy District
    2. Valparaiso Lakes Area Conservancy District
    3. Indiana American Water Company
  7. Bulk Water ATM
    1. Bulk Water ATM Salesman Locations
    2. Bulk Water ATM Salesman Rate Schedule
  8. Main - FAQs
  9. ISO - Fire Protection Class Rating
Pay Bill
Online Utility Payments
Start Services
Water & Sewer Service
Rates
Ordinances & Deposits
Builders Assistance
Water & Sewer Resources
Utility Board
Minutes & Agendas

Helpful Links

  1. Coronavirus Fact Sheet (PDF)
  2. Trash & Recycling Pickup
  3. City of Valparaiso
  4. Building Department
  5. Engineering Department
/QuickLinks.aspx

FAQs

  1. Can I pay my bill online?
  2. I am new to the community. What is included on my utility bill and what will the bill look like?
  3. I see a water leak. How do I get someone to come check it out? How long will the water be off?
/FAQ.aspx

Quick Links

  1. Indiana Transparency Portal - Gateway
  2. Recycling & Waste Reduction District of Porter County
  3. City of Valparaiso City Codification
/QuickLinks.aspx
  1. City of Valparaiso Home Page
  1. Contact Us
  1. Site Map
  1. Accessibility
  1. Copyright Notices
  1. Government Websites by CivicPlus®
/QuickLinks.aspx
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