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If you have any questions, please call customer service at 219-462-6174, ext. 2.
However, if you are new to the area or have not paid a water bill in the past, you will have to come to our Main Office at 205 Billings Street, and sign up for new services. You will be required to pay a customer deposit, sign the service agreement form, and schedule the switch over. You can waive the customer deposit if you decide to sign up for direct debit authorization. If the water is on at that location, our representative will simply take a reading and the Billing Office will switch the account to your name. If the water is off, we will schedule a specific time with you and our representative in order to turn on the water.
We also now allow credit card payments. The credit card payment can be made either online or over the phone. The toll-free number is 877-278-2205. For additional information on this service, please check our credit card payment section.
View / print the Minimum Bill Table (PDF).
Residential customers whose account numbers start with 01 and 02 can fill their pools after April 25. Those customers whose account numbers start with 03, 04, or 05 can fill their pools after May 15. All residential customers (excluding apartments) who have received at least three bills prior to June, will receive the summer reduced sewage rate for five months. The charge is based on the average of your November through April consumption. If you have questions, please call customer service at 219-462-6174, ext. 2.