Show All Answers
If you have any questions, please contact the water operations manager at 219-462-6174, ext. 1341.
If you have rust-colored whites due to brown water, a rust stain remover such as Iron Out will remove the discoloring.
Possible causes for low pressure in your area might be:- A main break in your area- A major fire- Water main construction work- Water main maintenance work
If you are experiencing low pressure problems, please contact the Customer Service Department at 219-462-6174, ext. 1322.
There are 23 to 28 grains per gallon of water. Iron levels discharged from the treatment plants are from 0.03 to 0.06 milligrams per liter or parts per million. Iron levels can be higher due to the iron pipes in the distribution system. On rare occasions, problems in the filtration process can cause higher levels of iron to be discharged from the treatment plants. Fluoride is added to our water. The levels of fluoride are kept around 0.7 milligrams per liter or parts per million. Chlorine is added to disinfect the water. Chlorine levels vary depending on the distribution system. The chlorine levels in the water discharged from the treatment plants ranges from 1.2 to 1.5 milligrams per liter or parts per million.
If you are experiencing this problem, simply turn on any cold water faucet (do not turn on the hot water faucet), and let the cold water run for a few minutes. This should clean out the residue in your service line.
If the water does not clear up, please contact the water operations manager at 219-462-6174, ext. 1341.