Customer Deposit Information

The following information is provided in regards to specific water service customers:  

  • Any customer who has a No Sufficient Funds check or is on the shut-off list will be required to pay a $50 security deposit. The deposit will be refunded after 9 months of good payment history.
  • Contractor's deposit: Each contractor requesting a water meter shall be required to pay a $50 deposit. The deposit will be good for multiple meters. Contractor’s deposits will be held on file and will not be returned until the contractor requests it be returned because he is no longer doing any construction in Valparaiso. Developers of a subdivision that will never actually be building anything on that property will not be required to pay a contractor’s deposit with the main extension.
  • Commercial and industrial accounts shall be required to pay a security deposit. Please see the Deposits page to determine the deposit amount.
  • Government offices, public schools, colleges / universities, and churches do not pay deposits.