What is a boil water advisory? What should I do when a boil water advisory has been issued?

A boil water advisory is a notification issued as a preventative measure. Boil water advisories are distributed if there is a possibility of bacterial contamination in the drinking water system that could make you sick.  If one is issued, it is recommended that all potable water be boiled for five (5) minutes before consuming or cooking with it. To learn more about Boil Advisories and how to handle them click on the link below. 

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1. Can I pay my bill online?
2. I am new to the community. What is included on my utility bill and what will the bill look like?
3. I see a water leak. How do I get someone to come check it out? How long will the water be off?
4. What is a boil water advisory? What should I do when a boil water advisory has been issued?
5. What is the hardness of the water? And what about iron, fluoride, and chlorine?
6. Where can I find information on how to deal with basement seepage?
7. What part of the service line is my responsibility, and what part is the Water Department?