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Office / Billing FAQs

FAQs

  1. How does the sprinkling average affect my water bill?
  2. How do I have the water account switched to my name?
  3. I am new to the community. What is included on my utility bill and what will the bill look like?
  4. What if I cannot pay my bill by the shut off date?
  5. What is considered a minimum bill for water and sewer?
  6. What is the required distance between a fire hydrant and any plants / shrubs / buildings / etc.?
  7. When can I fill my swimming pool?
  8. Whom do I call with water questions if I live in?
  9. Whom do I speak to concerning a past-due notice?
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  1. Utility Rates
  2. Deposits
  3. Office / Billing FAQs
BILLING & PAYMENT
Quick and easy way to pay your bills online.
BUILDER ASSISTANCE
What you need to know.
OUR PROJECTS
See our latest projects.
START SERVICE
Start Water & Sewer services.
CUSTOMER SERVICES
How can we assist you?
CUSTOMER FAQs
Customer Information.
RATES & REGULATORY INFORMATION
View rates information.
UTILITY BOARD
Minutes & Agendas.
TRAFFIC CLOSURES / RESTRICTIONS
Where the Utilities is working

HELPFUL LINKS

  1. Coronavirus Fact Sheet (PDF)
  2. Trash & Recycling Pickup
  3. City of Valparaiso
  4. Building Department
  5. Engineering Department
/QuickLinks.aspx

FAQs

  1. Can I pay my bill online?
  2. I am new to the community. What is included on my utility bill and what will the bill look like?
  3. I see a water leak. How do I get someone to come check it out? How long will the water be off?
  4. What is a boil water advisory? What should I do when a boil water advisory has been issued?
  5. What is the hardness of the water? And what about iron, fluoride, and chlorine?
/FAQ.aspx

QUICK LINKS

  1. Indiana Transparency Portal - Gateway
  2. Recycling & Waste Reduction District of Porter County
  3. City of Valparaiso City Codification
  4. Indiana General Assembly
  5. Indiana EPA
/QuickLinks.aspx

  1. Valparaiso city utilities  |  205 Billings Street  |  Valparaiso, IN 46383  |  Phone: 219-462-6174  |  fax: 219-477-4254
  2. City of Valparaiso HOME PAGE  |  Contact Us  |  Site Map  |  Accessibility  |  Copyright Notices  |  Government Websites by CivicPlus®
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