I just washed my clothes and the whites are orange. Why? What can I do about it?
Brown water is caused by iron and other materials stirred up in the water mains. This can be caused by a water main break, Street Department street sweepers pulling water from hydrants, or Water Department crews flushing out hydrants, etc. Our office attempts to contact all affected customers when a main break occurs, but we don't always succeed.

If you have rust-colored whites due to brown water, a rust stain remover such as Iron Out will remove the discoloring.

Show All Answers

1. How do I arrange a tour of the plant facilities?
2. How do I obtain information on the chemical analysis of the water at the tap?
3. I am getting white scale on my dishes. What is causing this? How do I get rid of it?
4. I can taste chlorine in my water. Is this a problem?
5. I just washed my clothes and the whites are orange. Why? What can I do about it?
6. The water pressure in my area is low. Why? Whom should I contact?
7. What is the hardness of the water? And what about iron, fluoride, and chlorine?
8. Why is my water cloudy?
9. Why is the water brown?