The owner's responsibility is anything beyond the shutoff box, which is usually located in the right of way or at the property line. Anything from the street to the shutoff box is the Valparaiso City Utilities' responsibility. The Valparaiso City Utilities is also responsible for the meter itself and its connection. For a visual representation of the City and owner responsibilities, review the link below.
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If the water leak or main break is sited during office hours (Monday - Friday, 8:30 a.m. - 4:30 p.m. CT), please call the main office at 219-462-6174, ext. 2. A repair crew will be dispatched as soon as possible.
The Mapping Department requires three site drawings (blue line) showing all streets, street names, lot layouts, lot numbers, addresses, and utilities. The department will also accept electronic files with the above information in the latest version of AutoCAD or in PDF in lieu of three blue line drawings. These files may either be stored and delivered on CD or emailed to the Mapping Department. The distribution manager will develop a cost estimate and mail and / or fax you this information when completed.